Diego Fernández
Applied today
Customer service · 3 years
Intervus interviews every candidate by voice, in their language. You get a report of every conversation.
Listen to a sample interview
00:35 · Customer service
And to finish, Lucía: tell me about a time a customer came to you upset. What did you do?
1/4Applies with their resume
Diego Fernández
Applied today
Customer service · 3 years
Martina Rossi
Applied today
Technical support · 4 years
Nicolás Vega
Applied today
Call center · 1 year
Sofía Gómez
Applied today
Cashier · 2 years
Lucía Méndez
Valentina Paz
20 min 36 s
Camila Ortiz
ExcellentLucía Méndez
18 min 32 s interview · English
Works methodically: listens, asks for the missing detail and closes with a date. Struggles to prioritize when several complaints come in at once.
18:17“I confirmed the refund that same day”
18:06“I listened and asked for the transaction number”
18:09“I checked the account while they stayed on the line”
09:48“I always go in order of arrival”
27%
of candidates in Latin America who drop out of a hiring process say it took too long. It is the most cited reason.
Talent Board, The 2024 Business Impact of Candidate Experience38%
of talent teams' time goes to scheduling interviews, according to 504 HR leaders at US companies.
GoodTime and Qualtrics, 2026 Hiring Insights Report183
applications per job in Europe in 2025, 85% more than in 2022.
Greenhouse, The Hire Standard, 2026Hundreds of applicants a week for service, sales or logistics. All of them take the same interview.
One search per client, each with its own script. The report is shared as it is.
Trainee programs where the resume says little. The conversation shows how they think.
| Intervus | Screening call | Recorded video interview | |
|---|---|---|---|
| Scheduling | No | Yes, with every candidate | No |
| Follows up when details are missing | Yes | Yes | No: fixed questions |
| The same criteria for everyone | Yes | Depends on who calls | Yes |
| In the candidate's language | Yes, in Spanish, English and Portuguese | If someone on the team speaks it | Only the questions |
| Comparable report | A score with a quote per competency | Scattered notes | Videos to watch |
Intervus is an AI voice interviewer for candidate screening. It runs the first interview with every candidate by voice, in Spanish, English or Portuguese, whenever the candidate can, and gives the hiring team a comparable report of each conversation. It replaces the screening call and the back-and-forth over schedules; deciding who moves on stays with the recruiter.
They open the link on their phone or computer, with nothing to install, test their microphone and talk by voice with Intervus's interviewer, who asks about real situations and follows up when details are missing.
Spanish, English and Portuguese. Each search interviews in the language you choose.
A report per candidate with a score per competency, the quote behind each score, a summary and a recommendation. Everyone is assessed against the same criteria, so the reports compare, and the questions can adapt to what each resume brings.
No. Intervus interviews and assesses; the recruiter decides who to meet and who moves on.
A screening is best kept short: just enough to check what matters for each competency. In Intervus you set the length: it depends on how many competencies you assess.
The audio is not stored: it is processed on the spot to produce the transcript. Every kind of data has a published retention period, and the list of subprocessors is public.
Yes: a read-only API for BI tools such as Power BI or Microsoft Fabric brings searches and interviews into your dashboards.
Yes. With “Try an interview” you take one as a candidate, in your browser, with no scheduling.